Discover the real message behind the absence of communication.

It seems like an easy question. But as you consider your response, you might discover more about what you DON'T want than what you actually do.

Often, the hardest part of continuous improvement is acknowledging what’s not working and letting it go.

Change is hard. So let's call it evolution. But evolution is just...natural.

If you're an organization still referring to your employees as assets, I'd like to propose a change.

The key to any healthy system or relationship is balance. One of the ways organizations can strike the right balance with employees is to manage both the transactional and relational nature of the relationship.

Work is a place where we frequently play out old patterns of thinking and behavior in new ways. This is not something to be ashamed of. We’re all shaped by our past and our environment, and we apply the things we’ve learned until they don’t work anymore. Sometimes, we apply them well past their expiration date.